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Privacy Policy

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Effective Date: May 31, 2026 Last Updated: May 31, 2026

Zayn Scales ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you visit zaynscales.com (the "Site") or use our services, including SMS communications.

By using our Site or services, you agree to the terms of this Privacy Policy.
 

1. Information We Collect

We collect the following types of information:

Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Business information (company name, role, location)

  • Information submitted through our contact forms, application forms, or booking forms

  • Any communications you send to us

Information Collected Automatically

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the Site

  • Referring website addresses

  • Cookies and similar tracking technologies
     

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our services

  • Respond to inquiries and communicate with you

  • Send appointment confirmations, reminders, and service updates

  • Send SMS communications (only with your prior consent)

  • Send marketing communications (only with your prior consent)

  • Process applications and qualify leads

  • Comply with legal obligations

  • Protect against fraud and unauthorized activity
     

3. SMS Communications

When you provide your phone number through our forms or applications, you are consenting to receive SMS messages from Zayn Scales related to:

  • Appointment confirmations and reminders

  • Service updates and notifications

  • Responses to your inquiries

  • Marketing and promotional offers (when you explicitly opt in)

Important SMS Disclosures:

  • Message frequency varies based on your activity and the services you've requested.

  • Message and data rates may apply based on your mobile carrier plan.

  • Opt-out anytime: Reply STOP to any message to unsubscribe from SMS communications.

  • Help: Reply HELP to any message for assistance, or contact us at zayn@zaynscales.com.

Your phone number and SMS opt-in data will NOT be shared with third parties or affiliates for marketing or promotional purposes. SMS consent is not a condition of purchasing any services from Zayn Scales.

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4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

  • Service Providers: With trusted third-party vendors who help us operate our business (e.g., email providers, CRM tools, scheduling platforms, SMS providers). These providers are contractually obligated to protect your information.

  • Legal Requirements: When required by law, court order, or government request.

  • Business Transfers: In connection with a merger, acquisition, or sale of business assets, where your information may be transferred as part of the transaction.

  • With Your Consent: When you have explicitly authorized us to share specific information.

We do not share your phone number, SMS consent data, or message content with any third parties for their own marketing purposes.


5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to improve your experience, analyze site traffic, and understand visitor behavior. You can control cookie preferences through your browser settings.
 

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


7. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.


8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access the information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Opt out of marketing communications

  • Withdraw consent for SMS communications at any time

To exercise any of these rights, contact us at zayn@zaynscales.com.


9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.


10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with information, contact us immediately and we will delete it.
 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our Site after changes constitutes acceptance of the updated policy.
 

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us:

Zayn Scales Email: zayn@zaynscales.com Website: zaynscales.com

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